"C" Suite / Leadership

  Chris Thibedeau ,  Founder & CEO

Chris Thibedeau,
Founder & CEO

25+ years experience

Border Management, Trade Processing, Customs Modernization, Electronic Single Window, Risk Management Systems, Enforcement, Compliance, and Interdiction

Masters of International Customs Administration, Charles Sturt University, Canberra, Australia

Bachelor of Arts Acadia University, Wolfville, Canada

  Mike Squirrell,   Chief Tech Officer

Mike Squirrell,
Chief Tech Officer

20+ years experience

Customs and Border Processing Technologies, Data Exploitation, Business Intelligence, Software Design, Development & Integration, Revenue Protection

Bachelor of Science (Computer Science) Kingston University, London, England

Master in Management Macquarie Graduate School of Management, New South Wales, Australia

  Dan Rochon,   Chief Projects Officer

Dan Rochon,
Chief Projects Officer

20+ years experience

Electronic Single Window Design, Commercial Trade Processing, Border and Other Government Agency Coordination, 
Project Oversight and Delivery

Bachelor of Computer Science, University of British Columbia, Vancouver, Canada

Certified Project Management Professional – PMP, Professional Management Institute

  Brent Patten,   Chief Services Officer

Brent Patten,
Chief Services Officer

25+ years experience

Border Management, Customs Policy, Operations, National Targeting Centers, Risk Management, Business Transformation, Corporate Services, Detection Technologies

Bachelor of Arts Carleton University, Canada

Certified Protection Professional-CPP

Certified Information Privacy Professional - CIPP

   Scott Murray   ,   Chief Operating Officer / Chief Financial Officer

Scott Murray,
Chief Operating Officer / Chief Financial Officer

25+ years experience

Expertise: Operations, Corporate Strategy, Finance, Business Development, Legal, communications, IR/PR, R&D, Intellectual Property, Regulatory and Corporate Governance.

Masters of Business, Law, Ottawa University, Canada

Pharmacy Degree, Dalhousie University, Halifax, Canada

“I’m so proud to work with such a talented group of friends, colleagues, and associates. Culture is so important in a firm like ours. I’ve witnessed first hand how this adds to our rapid business growth and momentum. We have fantastic clients and partners. We build leading edge technology that delivers real and measurable value. We’ve got the best people and we’re having fun.”
— Chris Thibedeau, CEO

Technologists / Product Team

Based in Vietnam, our team of highly skilled and innovative technologists develop an array of trade processing and border applications that optimize Customs processing, and improve border visibility. They develop the most leading edge solutions to identify high risk targets that also simultaneously promote the secure low of low risk trade -using machine learning and artificial intelligence.

Expert Associates

International Customs expert with 40+ years experience.

WCO Senior Technical Officer focussing on trade facilitation initiatives.

Extensive experience working with public and private sector organizations on single window, coordinated border management, data/messaging standards, the Revised Kyoto Convention, the SAFE Framework, supply chain security and Globally Networked Customs.

Customs and trade consultant specializing in customs modernization, coordinated border management, customs to customs data exchange and single window systems.

Developed the WCO handbook on Globally Networked Customs

Developed the WCO handbook on Globally Networked Customs and SAFE Framework training package.

35+ years senior leadership in Customs and Border Management, Operations, Enforcement, and Modernization

Executive level Customs consultant focusing on business analysis and systems development

Director General level experience in Customs project management, program development and border operations

Customs processing, risk management, strategic planning, business analysis, trade facilitation and border enforcement expert.

Specialist in change management and business transformation.

Extensive experience leading and conducting business process consultations with Customs stakeholders.

Certified Project Management Professional-PMP.

International senior level expert in Customs Modernisation, Trade Facilitation, Commercial Fraud, Border Security, and Capacity Building and a diagnostician in customs procedures.

Training, legislative, policy and standard operational, procedural expert in key core Customs, Trade and Law Enforcement.

Expert knowledge in customs legal instruments and best practices with a vast knowledge of CARICOM Regional Customs, Trade Facilitation legislation, policy and procedure.

Team leader with the CARIFORUM Regional Projects and served as key expert on a number of projects for the EU-ACP program on capacity building within the member states of CARICOM and CARIFORUM.

Former Permanent Secretary of the Caribbean Customs Law Enforcement Council (CLEC).

   B   ert Cunningham

Bert Cunningham

+25 years international experience in Customs modernization and trade facilitation.

Has worked in over 60 developing countries.

Subject matter expert on import and export processes, risk management, and single window.

Clients include: World Bank/IFC, IMF, World Customs Organization, World Trade Organization, USAID, EU, DFID, DANIDA, Deloitte Consulting, Chemonics International.

Author of World Bank Toolkit for Reforming Import and Export Procedures 

Extensive experience in senior level leadership positions in Customs Administrations.

Comptroller of Customs and Excise in Mauritius from 2002-2008

Master Degree in Public Administration.


35+ years senior leadership in Customs Intelligence, Risk Management, Border Operations and Corporate Security.

Senior level Consultant focussing on Internal / Corporate Security, Border Enforcement, and Customs Intelligence.

Senior Security Analyst at Privy Council Office of Canada’s Departmental Security Office Development Initiative.

Director General of the CBSA’s Security and Professional Standards Directorate.

Director of the CBSA’s Intelligence and Risk Management Division.

Extensive experience in Customs policy and program development.

Executive lead for the development and implementation of the CBSA’s National Risk Assessment Centre.

30+ years experience in Customs and Trade Facilitation matters, particularly in value-added business process automation.

Experienced in system post implementation evaluation and review.

8 years managing the Information Systems and Telecommunications Service for The World Customs Organization (WCO).

Practiced in the development and deployment of IT applications.

Experienced in research and deployment of cost effective solutions with emphasis on open-source technologies for organizations in developing countries.

  Ivan Peterson

Ivan Peterson

28+ years of experience as a Border Management professional at the Officer, front line Supervisor, Operational Chief, and Director levels. 

Significant expertise in inspection technologies and risk management methodologies. 

Commander for the arrival of a migrant vessel arrival on Canada's west coast.

Assigned to the Canadian Embassy in Bangkok, Thailand heading the CBSA's team assembled to disrupt human smuggling activities in Southeast Asia. 

Helped implement the first mobile gamma-ray imaging apparatus in Canada and assisted in the national implementation of a large-scale imaging program. 

Provided consulting services as a risk management specialist for the Customs Border Management Services in Haiti, Bangladesh, Saudi Arabia, and the CBSA National Targeting Centre.

  Mike Wilmoth

Mike Wilmoth

17+ Years Business System Analyst, Security, and Intelligence Professional

Accomplished senior consultant leading multiple major projects.

Expert in Intelligence, National Security, IT Development, and Cargo Threats.

Experience managing software development / operational projects.

Led the development of the import risk targeting solution at the U.S. Consumer Product Safety Commission, implementing the first ITDS web services data exchange with U.S. CBP.

Manager and analyst at the U.S. Office of Naval Intelligence (ONI).

Led the effort to build and operationalize a global cargo information system.

Five years active duty in U.S. Army Intelligence including the U.S. National Ground Intelligence Center (NGIC) and overseas deployments.

30+ years experience in Border Management, Policy and Program Leadership.

Accredited WCO expert, delivered Strategic Trade Control Enforcement training and was an advisor/facilitator for the WCO’s Virtual Customs Orientation Academy.

Former Chairman of the WCO’s Commercial Fraud Training Materials Project Group.

Recognized Customs Expert – U.N. Nations Security Council Sanctions Committee.

Extensive experience in Customs training development and delivery.

Expert on Customs criminal investigations and risk management.

Significant Customs international liaison and capacity building experience.

Extensive international experience in customs capacity building and risk management / enforcement training.

Trained in business, analytics, and computing and information management.

20 years professional experience in the shipping and logistics industry (13 years IT, 7 years marketing, BD and sales).

Executed successful international launch of Australia's Port Community System model.

Provided education and training on the benefits on a PCS.

Continuously working closely with governments, associations and enterprises to promote digital trade.

Participating in APEC single-window and cross-border trade initiatives.

Former senior executive with Canada Border Services Agency.

35 years experience in customs program delivery, border operations and policy development.

Accredited Customs Modernization Advisor (WCO).

Successful launch of Barbados Electronic Single Window in January 2017, including public outreach and the delivery of private and public-sector training.

Substantial experience liaising with and assisting exporters, importers and foreign governments on sensitive trade issues.

Expertise in developing and strengthening performance measurement tools, key performance indicators (KPIs), and reports.

  Fahad Kahn

Fahad Kahn

10+ years in Data Science, Fraud & Security Intelligence Data mining. 

Award holder of Certificate of Merit by WCO in 2017 for building Offline Analytics Environment (as part of Joint Border Management System) and building Drug Prediction advanced analytics models.

Twice awarded Customs NZ Excellence Award for his services as Lead Data Scientist and Analytics Coach.

Architected, designed and delivered Project MEP – Drug Prediction of Methamphetamine, Ephedrine and Pseudo-Ephedrine in Air Imports using Electronic Cargo Information (ECI) data.

Bachelors in Science (Mathematics) - Lahore University of Management and Sciences (PK).

Postgraduate in Applied and Computational Mathematics - University of Plymouth (UK).

Masters in Analytics - Auckland University of Technology (New Zealand).

High integrity professional with 35 years experience managing Customs and border enforcement programs and processes.

Experienced in directing complex and sensitive, administrative internal affairs investigations.

Skilled in drafting border enforcement and integrity programs, policy and procedures.

Strong communicator with ability to build rapport with senior management, stakeholders, legal professionals, internal/external clients, law enforcement and foreign governments.

Experienced Customs / Border Technical Trainer and Training Developer.

15+ years of Enterprise & Business Architecture Experience

Extensive technical and business experience working with various system engineering applications (VB .Net, IBM’s Operational Decision Manager (ODM) v.8.7, among others).

Significant experience managing projects and leading technical and business and systems analysis.

Skillful facilitator and trainer, having led several JAD sessions and training sessions. Furthermore, he holds a TOGAF certification for Enterprise Architecture and is a TOGAF trainer.

Involved in the development of a Business Rules Management System (BRMS) for the Canadian Border Services Agency (CBSA) using IBM’s Operational Decision Management (ODM).

20 + years experience as a Business Transformation Architect.

Specializing in the identification, documentation, modeling and analysis of business processes and information architecture supported by IT systems

Experience advising senior management on the implementation and configuration of IBM Watson analytical tools to improve the risk assessment of commercial shipments in a border / customs domain.

Knowledge of Business Analysis, Process Analysis, Information Architecture, Enterprise Architecture, Software Development Lifecycle and IT Service Management and Support Processes.

Experienced manager and project leader with excellent client interaction, team management and group facilitation skills.

Customs Capacity Building and Modernization expert with 37 years of experience.

Experienced Customs Technical Trainer including extensive international drug interdiction training.

Cap Haitian Customs - Support Program Field Office local staff through training on office functions.

Customs and risk management expert in Guatemala Capacity Building project

Experienced business analyst with missions to Guatemala, Belize, and Nicaragua, through the Organization of American States (OAS) Inter-American Committee Against Terrorism (CICTE).

Border liaison officer representing the CBSA in Hong Kong and Miami.

Subject matter expert with 30+ years-experience in customs operations, negotiations, advisement / consultation, and outreach.

Significant experience leading complex importing and exporting modernization.

Key strengths include Customs operational management, trade facilitation, industry consultation and design / delivery of training.

Senior Program Advisor for the CBSA’s  e-Manifest Project and lead for stakeholder engagement.

Manager of a CBSA Trade Compliance Division overseeing Post Clearance Audit, Adjustments and Audit planning.

Track record for designing and executing state-of-the-art dispute resolution programs to provide guidance and coaching to HR and union representatives

Certified Mediator Government of Canada, University of Windsor Law School.

  Almera Joyce Geraloa

Almera Joyce Geraloa

Experienced Information Systems Analyst, Software Engineer, and Application Analyst.

Technologies used: Oracle SQL, MSSQL, Informatica PowerCenter, SQL Server BIDS, Microsoft SSIS and SSRS, WebFOCUS, Unix, Windows Servers, .Net, IIS.

Experience providing maintenance, monitoring, and L2/L3 support of Freight Management Visibility applications built in .Net technologies and Oracle and SQL Server for database

Contributed in developing Integrated Trade Facilitation System for Customs Affairs of Kingdom of Bahrain (TWM) and Paperless Single Window For Foreign Trade Solution (GUCE eManifest and eSAD) for Customs  Affairs of Cote d'Ivoire

Bachelors of Science Degree from De La Salle University in Information Systems

Professional Software Engineer with expertise in planning, analysis, design, development & implementation, testing and maintenance of software applications.

+17 years’ experience in the field of Customs Automation System deployment (ASYCUDA++ and ASYCUDA World modules) and support for ASYCUDA system.

3+ years' experience as an IT Consultant UNCTAD.

Experience in upgrading mission critical applications in a production environment (Romania, Moldova, Albania, Afghanistan, UK-Gibraltar, Kosovo and Kazakhstan).

Expert in ASYCUDA++ and ASYCUDA World.

Comprehensive understanding of SO Class, JAVA, Pascal OOP, SQL programming languages, ORACLE RDBMS, and multiple development platforms.

35+ years experience in Customs Management, Border Processing and Modernization.

Over 18 years of experience managing complex projects, including business transformation, IM/IT initiatives with overall budgets of $10M or more.

Expertise in assessing business needs and translating requirements into systems functional specifications.

Bilingual senior executive responsible for establishing reporting structure and oversight committees for initiatives under the Canada-US Border Action Plan “Beyond the Border".

Leading business requirements and visioning sessions including use case development.

Skilled at assessing business improvement and implementing change and transformation in service delivery.

Project Management Certificate -University of Ottawa.

35+ years experience in Customs Management, Border Processing, Operations and Modernization.

Significant executive-level experience leading Customs organizations responsible for front-line border processing.

Experience in the analysis of organizational service standards and optimization of Customs business services and performance.

Broad experience at the management level in the field of law enforcement and criminal intelligence management.

Demonstrated ability to build relationships and enhance mutually beneficial internal and external partnerships.

Expertise in strategic planning and implementing strategic border initiatives.

Responsible for leading the re-creation and formalization of the CBSA’s national mobile border enforcement team and vessel /container examination programs.

30+ years of experience developing and implementing Customs and international trade capacity building initiatives, competency-based leadership development and talent management frameworks.

Former World Customs Organization (WCO) Senior Technical Officer, Canada Border Services Agency (CBSA), Director of International Affairs and CBSA, Director, Commercial and Trade Operations.

Practical knowledge and understanding of Customs and trade facilitation international agreements, conventions and standards.

Accredited WCO expert as Customs Modernization Advisor and Customs Diagnostic Facilitator.

15 years of international experience including 8 as hands-on capacity-builder in Africa, Asia and the Americas and 3 as Counsellor, Border Services, Mission of Canada to the European Union (EU).

Masters Degree in Public Administration (in progress).: "International Comparative Study of Border Management University Curricula¨.


34+ years experience and leadership in Customs Investigations, policy and program development, project management, compliance verification, legislative change and training.

Extensive experience in criminal and administrative investigations.

Accredited advisor under WCO Columbus Program (Capacity Building).

Director of Criminal Investigations for the CBSA and lead for a Task Force working with the Dept. of Justice in civil litigation action against the Tobacco Industry.

Canada’s representative on the WCO Commercial Fraud Working Group

Senior Investigator with the Office of the Public-Sector Integrity Commissioner; developed the Investigations Manual for the Commission.

Senior Policy Advisor, Policing and Law Enforcement in the Office of the Solicitor General.

CBSA Manager, Policy and Legislation, Enforcement Operations.

Certified Fraud Examiner

Responsible for development and delivery of the national training program for CBSA investigators.


35+ years experience

Internationally recognized expert in customs and international trade regulation.

Experienced in border control and reform, trade capacity building and trade facilitation measures, negotiating and implementing regional trade agreements, planning and development of “single window” programs, single administrative document programs, foreign trade statistical collection requirements.

Responsible for managing complex projects, including planning, program implementation, international negotiation and conflict resolution.

Directed the United States contribution to the development of the Harmonized Description and Coding System, a multi-lateral classification which serves as the basis for the customs tariff and foreign trade statistical programs for the United States and over 200 other nations.

At the request of the President, directed the preparation of the Harmonized Tariff Schedule of the United States.


33+ years experience in Customs Trade and Tax Compliance programs, processes and policies.

Significant expertise in post clearance audit (1994 one of the engineers that developed and implemented the Post Clearance Audit program in Canada), compliance verifications, drawbacks, valuation and classification.

13+ years as Manager of the CBSA’s national Origin and Valuation Audit unit and tax programs.

Extensive experience building capacity internationally in the areas of trader facilitation, rules of origin, trade compliance verification and free trade agreements.

On behalf of the Inter-American Development Bank, developed an Origin Verification Manual and related verification programs and delivered the material to Peru’s government officials.

Under the USAID initiative - developed a guide for the government and public-sectors on the U.S. - Colombia Trade Promotion Agreement. 

40+ Years experience in Customs, International Trade and Logistics.

Executive level experience in leading the delivery of policy and process improvement in both the public and private sectors in the field of regulatory compliance for customs, biosecurity, and transport security.

Executive Director, Customs Brokers and Forwarders Council of Australia.

Director, International Trade Facilitation, Grange Corporation Pty Ltd (a private sector consulting entity providing advice to industry on international trade related issues).

Director Australian International Trade Transport and Industry Development Fund Ltd.

Master of Justice, Faculty of Law, Queensland University of Technology and Advanced Diploma of Australian and International Trade Facilitation.

Significant experience in developing strategic policy and advisement on key border modernization issues such as Single Window and Trusted Traders.

  Interested in joining our team?    Contact our Chief Services Officer  here .

Interested in joining our team?

Contact our Chief Services Officer here.