Day 2 included 4 extensive "Tech Talk" sessions with a ton of presentations on the subject of IT procurement and diverse technology solutions.
TTEK was slotted In Tech Talk 3 which was delivered as a multilingual session and switched from French to English half way through. Time ran short at the end of this session but the WCO will make all presentations available following the conference. In addition, we'll publish ours here for download. Thanks to former Australian Customs representative (now Oman Customs advisor) David Hunt for moderating the panel.
The TTEK presentation promotes for customs administrations to consider a best in breed approach in regards to the acquisition and integration of customs technology solutions in a manner that ensures an administration gets the most ROI for its IT dollar.
One end to end system can be cost prohibitive, often with inferior or sub par components. While one system is easier to procure than multiple applications, an administration is often limited in its capability to replace or upgrade to key functions. In some instances, core functions do not exist. As a direct example, we are seeing that situation emerge in Jamaica now. Here's a news link with a follow on blog to come that will discuss the issue in more detail:
For now, please email us if interested in receiving a copy of the presentation. firstname.lastname@example.org
Thanks to the WCO folks for allowing us to take part in this important annual event. See you hopefully next year in Georgia!